escalator

a testimony to human laziness

escalators are fucking stupid

Lateral escalation

Utilizing a coworker of similar rank to deceptively escalate customer service complaints for issues in which you have exhausted all legitimate excuses to satisfy a disgruntled customer.

Tom, this Buyer is furious and emailing me constantly, I need lateral escalation assistance to get him off my ass.

De-escalator

An escalator that goes down

“I’m in london and I’m about to go down the de-escalator”

“Look there’s a funny advert on the side of the de-escalator